West Suffolk Hospital
Address and phone number
- Address
- Hardwick Lane, Bury St Edmunds, IP33 2QZ
- Phone
- 01284 713000 (West Suffolk NHS Foundation Trust switchboard)
Address from the Care Quality Commission; phone number from the NHS Organisation Data Service. Visiting times and parking differ between wards, so check with the hospital before you travel.
Waiting times
West Suffolk NHS Foundation Trust reports one set of waiting times for all its hospitals, including West Suffolk Hospital. At the end of August 2026, half of its 32,866 patients waiting for planned treatment had waited less than 12.3 weeks, against 12.2 weeks across England.
| Specialty | Median wait | Waiting |
|---|---|---|
| General surgery | 16.5 wks | 2,010 |
| Urology | 11.9 wks | 1,932 |
| Orthopaedics | 17.6 wks | 4,215 |
| Ear, nose and throat | 13.7 wks | 2,982 |
| Ophthalmology (eyes) | 10.5 wks | 2,113 |
| Plastic surgery | 17.1 wks | 807 |
| General medicine | 12.7 wks | 578 |
| Gastroenterology | 10.9 wks | 915 |
| Cardiology (heart) | 10.7 wks | 1,059 |
| Dermatology (skin) | 7.9 wks | 2,977 |
| Respiratory medicine | 7.7 wks | 686 |
| Neurology | 12.0 wks | 872 |
| Rheumatology | 12.0 wks | 931 |
| Elderly medicine | 5.1 wks | 17 |
| Gynaecology | 16.5 wks | 3,154 |
| Other medical specialties | 12.4 wks | 2,097 |
| Other mental health | 6.0 wks | 6 |
| Other paediatric specialties | 15.3 wks | 1,599 |
| Other surgical specialties | 10.7 wks | 3,791 |
| Other services | 12.8 wks | 125 |
More about waiting times at West Suffolk NHS Foundation Trust
Care Quality Commission rating
West Suffolk Hospital: Requires improvement. Published 22 June 2021. Read the CQC report (opens in a new tab)
West Suffolk NHS Foundation Trust overall: Requires improvement. Published 30 January 2020.
Some ratings are several years old; the date shows when it was published. Source: Care Quality Commission.
A&E
In September 2026, 81.7% of the 9,264 people who went to A&E at West Suffolk NHS Foundation Trust's departments were admitted, transferred or discharged within four hours, against 74.4% across England. NHS England publishes this for the trust as a whole. A&E figures over the past year
In an emergency call 999. For urgent help that is not an emergency, use NHS 111 (opens in a new tab).
Other NHS hospitals nearby
You can usually choose where to have planned NHS treatment. Hospitals run by other trusts, with each trust's median wait across all specialties:
| Hospital | Distance | Trust median wait |
|---|---|---|
| Colchester General HospitalEast Suffolk and North Essex NHS Foundation Trust | 23.6 miles | 13.5 wks |
| Addenbrooke's and the Rosie HospitalsCambridge University Hospitals NHS Foundation Trust | 24.4 miles | 11.7 wks |
| Royal Papworth Hospital NHS Foundation TrustRoyal Papworth Hospital NHS Foundation Trust | 24.6 miles | 8.8 wks |
Straight-line distance. Waits differ a lot between specialties; search by treatment and postcode to compare the one you need.
Other hospitals run by West Suffolk NHS Foundation Trust
- Newmarket Hospital, Newmarket