Queen Charlottes and Chelsea Hospital
Address and phone number
- Address
- Du Cane Road, London, W12 0AE
- Phone
- 020 3311 3311 (Imperial College Healthcare NHS Trust switchboard)
Address from the Care Quality Commission; phone number from the NHS Organisation Data Service. Visiting times and parking differ between wards, so check with the hospital before you travel.
Waiting times
Imperial College Healthcare NHS Trust reports one set of waiting times for all its hospitals, including Queen Charlottes and Chelsea Hospital. At the end of August 2026, half of its 84,392 patients waiting for planned treatment had waited less than 10.8 weeks, against 12.2 weeks across England.
| Specialty | Median wait | Waiting |
|---|---|---|
| General surgery | 14.5 wks | 2,233 |
| Urology | 14.7 wks | 3,526 |
| Orthopaedics | 12.6 wks | 3,215 |
| Ear, nose and throat | 13.2 wks | 7,922 |
| Ophthalmology (eyes) | 9.6 wks | 5,384 |
| Oral surgery | 9.5 wks | 671 |
| Neurosurgery | 15.2 wks | 3,018 |
| Plastic surgery | 15.6 wks | 2,041 |
| Cardiothoracic surgery | 10.8 wks | 661 |
| General medicine | 8.8 wks | 92 |
| Gastroenterology | 7.9 wks | 2,764 |
| Cardiology (heart) | 12.0 wks | 8,185 |
| Dermatology (skin) | 10.4 wks | 4,140 |
| Respiratory medicine | 9.1 wks | 2,222 |
| Neurology | 12.2 wks | 3,172 |
| Rheumatology | 7.6 wks | 613 |
| Elderly medicine | 6.7 wks | 208 |
| Gynaecology | 9.5 wks | 7,051 |
| Other medical specialties | 8.9 wks | 13,389 |
| Other paediatric specialties | 8.4 wks | 4,076 |
| Other surgical specialties | 12.5 wks | 9,366 |
| Other services | 6.2 wks | 443 |
More about waiting times at Imperial College Healthcare NHS Trust
Care Quality Commission rating
Queen Charlottes and Chelsea Hospital: Outstanding. Published 20 July 2023. Read the CQC report (opens in a new tab)
Imperial College Healthcare NHS Trust overall: Requires improvement. Published 23 July 2019.
Some ratings are several years old; the date shows when it was published. Source: Care Quality Commission.
A&E
In September 2026, 75.5% of the 25,063 people who went to A&E at Imperial College Healthcare NHS Trust's departments were admitted, transferred or discharged within four hours, against 74.4% across England. NHS England publishes this for the trust as a whole. A&E figures over the past year
In an emergency call 999. For urgent help that is not an emergency, use NHS 111 (opens in a new tab).
Other NHS hospitals nearby
You can usually choose where to have planned NHS treatment. Hospitals run by other trusts, with each trust's median wait across all specialties:
| Hospital | Distance | Trust median wait |
|---|---|---|
| Central Middlesex HospitalLondon North West University Healthcare NHS Trust | 1.5 miles | 11.9 wks |
| Chelsea and Westminster HospitalChelsea and Westminster Hospital NHS Foundation Trust | 3.4 miles | 11.9 wks |
| The Royal Marsden - LondonThe Royal Marsden NHS Foundation Trust | 3.5 miles | 5.0 wks |
| Royal Brompton HospitalGuy's and St Thomas' NHS Foundation Trust | 3.6 miles | 11.4 wks |
| The Royal Free HospitalRoyal Free London NHS Foundation Trust | 4.1 miles | 13.2 wks |
| Royal National Orthopaedic Hospital (Bolsover Street)Royal National Orthopaedic Hospital NHS Trust | 4.2 miles | 8.9 wks |
Straight-line distance. Waits differ a lot between specialties; search by treatment and postcode to compare the one you need.
Other hospitals run by Imperial College Healthcare NHS Trust
- Charing Cross Hospital, London
- Hammersmith Hospitals, London
- St Mary's Hospital, London, London